Last updated: January 2025
Information We Collect
We collect information you provide directly to us when you make a booking, create an account, or contact us:
- Name, phone number, and email address
- Address and city for service delivery
- Booking preferences including puja type, date, and language
- Payment transaction references (we do not store card details)
How We Use Your Information
- To confirm and manage your bookings
- To match you with the right pandit based on your preferences
- To send booking confirmations, reminders, and coordination messages via SMS, WhatsApp, or email
- To improve our platform and services
- To comply with legal obligations
Information Sharing
We share your contact details with the assigned pandit solely for coordination purposes. We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We may share information with service providers (e.g., SMS gateways, payment processors) who assist in delivering our services, under strict confidentiality agreements.
Data Security
We implement industry-standard security measures including encrypted data transmission (HTTPS), access controls, and regular security reviews to protect your personal information.
Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie settings through your browser.
Contact Us
For any privacy-related queries, please contact us at privacy@poojakings.com or call 98765 43210.